Sales and Catering Coordinator Assistant

Industry:
Hospitality
Last Updated:
July 18, 2023

Job Description Overview

As a Sales and Catering Coordinator Assistant, you'll play a crucial role in the hospitality industry. Your main job is to support the Sales and Catering Coordinator in organizing and planning events that meet the needs of clients. You'll assist with day-to-day tasks like answering emails, arranging meetings, and managing reservations. 

One of your primary responsibilities will be to work closely with clients to understand their needs and preferences. You'll help to create proposals and contracts that outline the details of the event, including food and beverage options and room setup. 

You'll also work with other departments in the hotel, like the kitchen and housekeeping, to ensure that all details are taken care of leading up to the event. You'll be involved in the event itself, ensuring that everything runs smoothly and that clients are happy with the outcome. 

To be successful in this Sales and Catering Coordinator Assistant job, you'll need excellent organizational and communication skills, along with a passion for delivering great customer service. A degree in hospitality management is preferred, and experience in event planning is a significant plus.

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Job Duties and Responsibilities

  • Assists in coordinating and organizing meetings, conferences, and events at the hotel.
  • Responds to client inquiries and helps to create proposals and contracts for events.
  • Helps to ensure that all parties involved in an event (including vendors and hotel staff) are on the same page.
  • Keeps accurate records and maintains a database of events and clients.
  • Helps to manage budgets and ensure that events are profitable for the hotel.
  • Provides exceptional customer service and ensures that clients' needs are met.
  • Maintains communication with clients before, during, and after events to ensure satisfaction.
  • Helps to coordinate logistics such as room setups, food and beverage, audio/visual needs, and transportation.
  • Works collaboratively with other hotel departments to ensure that events run smoothly.
  • May assist with sales and marketing efforts to attract new clients and retain existing ones.

Experience and Education Requirements

To become a Sales and Catering Coordinator Assistant in the Hospitality industry, you don't need a ton of education, but having a high school diploma is usually required. Experience working in customer service, hospitality or related industries is also important. Employers may prefer someone with a degree or certificate in Hospitality, but it's not always required.

You should have good communication skills and be able to work well with others, as this job involves liaising between the caterers and clients.

You'll need to be skilled in handling bookings and reservations, and maintaining customer databases. Additionally, being organized and attention-to-detail is key to succeed in this role.

Overall, having great communication, attention-to-detail, and related experience make a great candidate for this job.

Salary Range

Looking for a Sales and Catering Coordinator Assistant salary range in the Hospitality industry? For those in the United States, the expected salary range for this position is typically between $30,000 and $45,000 per year. However, actual pay can vary depending on factors such as location, experience, and the type of hospitality establishment. In other countries, the salary range for this role may vary greatly. For example, in Australia, the expected salary range is between AU$40,000 and AU$60,000 per year. Sources: (1) Payscale, (2) Glassdoor, (3) SimplyHired.

Career Outlook

The career outlook for a Sales and Catering Coordinator Assistant in the Hospitality industry is looking good over the next 5 years. According to the Bureau of Labor Statistics, employment in the hospitality industry is projected to grow at a rate of 6% from 2019 to 2029, which is faster than the average for all occupations. The demand for hospitality services, including event planning, is expected to increase as the economy continues to improve.

Many hotels, resorts, and event spaces rely on sales and catering teams to generate revenue and build relationships with clients. As such, there will be ample opportunities for Sales and Catering Coordinator Assistants to advance to higher-level roles within the industry.  So, it's a great time to pursue this career path.

Sources:

  • Bureau of Labor Statistics. (2020). Meeting, Convention, and Event Planners. Occupational Outlook Handbook. Retrieved from https://www.bls.gov/ooh/business-and-financial/meeting-convention-and-event-planners.htm
  • Hospitality Trends. (2021). Hospitality Industry Outlook: Positive Growth Despite Challenges. Retrieved from https://www.hospitalitytrends.com/2021-hospitality-industry-outlook-growth-challenges/

Frequently Asked Questions (FAQ)

Q: What does a Sales and Catering Coordinator Assistant do?

A: They assist the Sales and Catering Coordinator with tasks such as answering calls and emails, creating contracts, coordinating events, and providing customer service.

Q: Do I need a degree to become a Sales and Catering Coordinator Assistant?

A: While a degree is not always required, having a background in hospitality management, business, or event planning can be helpful.

Q: What skills are important for this job?

A: Strong communication, organization, time-management, and customer service skills are key to being successful in this role.

Q: What is the work environment like?

A: This job is typically performed in an office setting, with some on-site work required for events. The pace can be fast-paced and demanding, especially during peak event seasons.

Q: Is this a good entry-level job in the hospitality industry?

A: Yes, it can be a great starting point for those interested in event planning or hospitality management. It provides valuable experience and exposure to the industry.


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